Pest control companies · Mesa, AZ
Dee had three technicians in the field and a phone nobody could reach. First-time callers with an active infestation do not wait for a callback.
An illustrative example, not a real customer. The business and the figures below are invented to show what the product does.
What changed for Kestrel Pest Solutions
- +37
- treatments a month
- +18%
- recurring plans retained
- 0
- missed first-time callers
The problem
Technicians in crawlspaces and attics cannot answer a phone, and Dee was one of them.
First-time callers with a live infestation call the next company rather than leave a message.
Recurring quarterly accounts drifted because nobody chased the rebooking.
What we set up
Loaded the treatment catalogue and the real callout pricing, so quotes matched what Dee would have quoted.
Urgent infestations route straight to the on-call tech; routine treatments book onto the open route slots.
Recurring accounts get called and rebooked before the quarter lapses.
Where it landed
Booked treatments rose 37 in the first full month.
Recurring plan retention improved 18% once rebooking stopped depending on Dee remembering.
“The phone used to be the thing I lost work on. Now it is the thing that fills the route.”
Put us on your line
Keep your number, or take a new one. Either way you are live the same day.
Or read what an AI receptionist costs before you set anything up.