Getting a call
(678) 555-0139
We answer the phone for pest control companies, book the treatment, and keep the recurring accounts on schedule.
Almost nobody leaves a voicemail. They ring the next name on the list. Whoever picks up first gets paid.
Marco is on his back under a house and Trevor is halfway into an attic. The call still gets picked up in about a second, in your greeting, at whatever hour it came in.
The caller describes what they are seeing, hears a price off your own rate card, and gets a slot that is genuinely open on the route, with the confirmation texted while they are still on the line.
Four rings, then voicemail. They do not leave one. Twenty seconds later they are dialing the next pest control company on the map, and that one answers.
Some want to book, some want a price, some really do need you. We work out which, and deal with it on the call.
A wasp call at nine at night gets the swelling and breathing questions first, then the first slot the next morning. The caller who needed a doctor is told to call one; the caller who needed a technician gets one, and neither hears a voicemail beep.
Every business here was already getting the calls. Same marketing, same prices, same size team. The only change is that somebody picked up.
+37
treatments a month
“The phone used to be the thing I lost work on. Now it is the thing that fills the route.”
The leak is the phone, and it closes in an afternoon. Most people are answering calls the same day they sign up.